Surat, Gujarat
6 hours ago

Made in Italy - Official licensee for Merchandising of Pompeii Herculaneum Paestum

Shipping policy


The export customs duties are fully borne by Enclopius Edizioni Sas. Any customs import charges are to be paid by the recipient and will be charged upon delivery.
Enclopius Edizioni Sas has no control over the customs import data which may vary from country to country.

 

  • Order preparation

From the moment you place an order on www.museum-shop.it, the time needed to prepare your package and then send it depends on the availability of the products. If during the processing of an order, a product is no longer available, because it is out of stock or cannot be found in the warehouse, an e-mail will inform you of the problem and your order will be updated with the elimination of the unavailable item. The other products will be shipped and the amount of the unavailable item will be automatically deducted from the total expense indicated during the purchase, regardless of the payment method chosen. The customer will be offered different solutions for the conclusion of the order.

  • Shipping

Once the order has been prepared with all the products it has purchased, Enclopius Edizioni Sas will ship them with the indicated delivery method. If, during the fulfillment of the order, unexpected events of any kind occur (delays, exhaustion of a product, etc.), we will promptly inform you via e-mail of the status of the order.

  • Delivery

Once your order is ready, delivery will take place no later than the deadline entered in the description of the product purchased. The shipping price depends on the chosen method (the weight of the product, the destination) and is independent of the type and number of products purchased