Privacy and conditions of sale 2

• Order preparation

From the moment you place an order on www.museum-shop.it, the time needed to prepare your package and then send it depends on the availability of the products. All orders come processed in 1-2 business daysunless otherwise indicated on the product. Some products may take up to 15 business days to process.  If during the order fulfillment phase a product is no longer available, because it is out of stock or cannot be found in the warehouse, an e-mail will inform you of the inconvenience and your order will be updated with the elimination of the unavailable item. The other products will be shipped and the amount of the unavailable item will be automatically deducted from the total expense indicated during the purchase, regardless of the payment method chosen. The customer will be offered different solutions for the conclusion of the order.

• Shipping 

Once the order has been prepared with all the products purchased, Enclopius Edizioni Sas will ship them using the delivery method indicated. If, during the execution of the order, unforeseen events should occur (delays, out of stock of a product, etc.), we will promptly inform you of the status of the order via e-mail.

• Delivery 

Once your order is ready, delivery will take place no later than the deadline entered in the description of the purchased product. The price of shipping depends on the method chosen (the weight of the product, the destination) and is independent of the type and number of products purchased.

 

National territory

  

Shipments abroad

Europe zone 1

 

 Europe zone 2

 

Europe zone 3

 

Zone 4

 

Attention! Customs export charges are fully borne by Enclopius Edizioni Sas. Any import customs fees are the responsibility of the recipient and will be charged upon delivery.
Enclopius Edizioni Sas has no control over import customs data which may vary from country to country.

 

OUR MISSION

Enclopius Edizioni sas is attentive to the protection of customer privacy and supports a company policy of transparency on the way we collect, use and disclose personal data. The mission of Enclopius Edizioni sas is to constantly exceed customer expectations with regard to the products supplied. We try to create an experience that meets the needs of visitors by using the information provided to us responsibly. Enclopius Edizioni sas undertakes to respect customer privacy and to comply with data protection principles and international privacy laws. This Privacy Policy provides an explanation of the information we collect, how we use it, how the use of this information can improve the customer's browsing on our website and the relationship with us, the reasons and the people with which we may share information, and about the choices you can make about our use of the information. We also describe the measures we take to protect the security of your information and how you can contact us to find out about our privacy policies. We want to help you make informed decisions, so please take a moment to read through the sections that follow. 

PERSONAL DATA

In the context of this privacy policy, "personal data" means information relating to an identifiable person.

TYPES OF PERSONAL DATA WE COLLECT

The personal data we collect may include at least some of the following information:

• Contact information (such as name, address, email and telephone number for communications)
• Demographic information (such as gender and language of communication).

 

USE OF PERSONAL DATA

We use personal data to:

• Provide users with personalized services and interactive communication;
• Do all the operations necessary to administer the aforementioned services;
• Carry out research, development, management, protection and improvement of the aforesaid services;
• Notify users of new products and news that may be of interest to them;
• Develop and maintain our relationships and communications with you.

 

DISCLOSURE OF PERSONAL DATA

We do not sell, license, trade or rent the personal data collected to third parties, except with the explicit consent of the user. Enclopius Edizioni Sas may share personal data with third parties hired to provide services and assistance to the user or to perform one or more of the activities listed above. These service providers are prohibited from using personal data for any other purpose than to provide the requested service.

CONSENT

To comply with the commitment to keep customers informed, you may write, send e-mails, telephone or contact the customer to inform them of new products and services from Enclopius Edizioni Sas or of special offers, events, improvements or other important information that could interest him. We want to keep our site visitors informed and able to take advantage of the benefits offered by Enclopius Edizioni Sas.

SECURITY PROTECTION 

Enclopius Edizioni Sas  recognizes the importance of information security, and constantly reviews and improves the technical, physical and logical security rules and procedures. The website and server owned by Enclopius Edizioni Sas are equipped with security measures that help protect the customer's identifiable personal information under its control against accidental loss, abuse, illegal or unauthorized access, disclosure or alteration. 

CHANGES TO THE PRIVACY POLICY

Enclopius Edizioni Sas reserves the right to modify this privacy policy at any time. The privacy policy on this website should be considered the one in effect at the time of accessing the site.