Shipping policy
Free Shipping for orders > €149
For orders below in ITALY - €4.90.
Delivery times 2/3 working days.
SHIPPING TO OTHER COUNTRIES:
The shipping cost is calculated based on the volumetric weight of the order and the delivery country of the order.
SHIPPING IN EUROPE 1 (Austria, Belgium, France, Germany, Luxembourg, Monaco, Portugal, San Marino, Slovenia, Spain (49 of the 52 provinces), Vatican City) from €14. Delivery times 3/4 working days.
SHIPPING IN EUROPE 2 (Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Greece, Latvia, Lithuania, Poland, Romania, Slovakia, Sweden, Hungary, Netherlands, Finland) from €16. Delivery times 3/4 working days.
SHIPPING IN EUROPE 3 (Albania, Andorra, Belarus, Bosnia and Herzegovina, Cyprus, Gibraltar, Iceland, Liechtenstein, Malta, Moldova, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Turkey, Ukraine, Armenia, Georgia, Spain (Santa Cruz de Tenerife), United Kingdom, Ireland, Kosovo) from €27. Delivery times 3/7 working days.
SHIPPING TO USA and CANADA from €14.04. Delivery times 3/7 working days.
Rest of the world from €23.00 Delivery times 7/8 working days.
Shipping costs are calculated at the time of order and are final.
For single oversized products unless otherwise indicated on the product
Express Courier:
Taxes and customs duties
Export customs charges are fully covered by Enclopius Edizioni Sas (Museum Shop).
For shipments to the United States and the United Kingdom, we cover import taxes and duties on orders over €149, or the equivalent amount in the order currency. For orders of €149 or less, any import taxes and duties are the buyer's responsibility.
For other destinations outside the European Union, any import taxes and duties are the buyer's responsibility. The amounts depend on the rules of the destination country.
ORDER PREPARATION
All orders are processed within 1-2 working days, unless otherwise indicated on the product. Some products may require up to 20 working days for processing. Once the order is shipped, an email with tracking information will be sent, or you can log into your account to check your order status.
PROFESSIONAL PACKAGING - We pay the utmost attention to the secure packaging of our fragile items to ensure safe delivery.